The best in professional answering service since 1975.

Stay connected with your customers 24 hours a day, 7 days a week with the industry’s best answering service. Whether you need someone to handle lead generation, dispatch emergency service providers or field complex legal questions — we have you covered. Unlike other answering service companies, our agents are U.S.-based and receive extensive ongoing training and support. We also digitally record every call so you can enjoy peace of mind when it comes to your company’s hard-earned reputation.

How it Works

Choose your plan, answer a few questions about your needs and get your answering service set up the next business day.

Fill out our short contact form to get our plans and pricing delivered to your email.

Answer a few questions to help us make sure you get the right solution for your business.

Send your answers and choice of plan back to us at sales@sunshine1.com.

We’ll set up your answering service the next day. We even offer a free trial.

Get Started

Live answering services

Sunshine agents are prepared to answer calls in a variety of industries, whether you need someone to take messages for your medical practice or field legal questions. As calls come in, our trained agents relay messages to you via text or email. With our custom live answering services, we assign a unique phone number to each client who calls in, ensuring that every agent has immediate access to the client information they need to handle calls.

Call center services

If you’re looking for something more sales-oriented than our traditional telephone answering services, our call center service could be perfect for your business. Our call center service agents use custom-made scripts to ensure they’re providing consistent and effective service to your clients and prospects. Our agents are prepared to handle anything from fulfilling orders to matching clients with nearby dealers or merchants.

Our Services

When business calls, Sunshine answers. Find the right answering service for your company.

Small Business Answering Service

Running a small business presents unique challenges. When you’re attending meetings or out in the field, you need a reliable answering service to make sure you never miss an important call. We provide the convenience of a full-time office staff, without the hassle or cost.

24-Hour Answering Service

We know business never sleeps, which is why we offer 24 hour call answering service to make sure you never miss a customer call, lead or question. Our experienced employees are available all day, every day to make sure nothing slips through the cracks.

Virtual Receptionist

A receptionist can help improve your business’ professional image, but hiring a full-time receptionist is costly and time-consuming. At Sunshine, we offer live receptionist services to ensure you answer every customer call professionally and promptly.

Bilingual Answering Service

You don’t want to miss out on a potential customer because you can’t speak their language. Our bilingual answering service agents can communicate with clients throughout the United States and offer the excellent customer care your business prioritizes.

Customer Service Outsourcing

Our employees receive ongoing training, education and support so they can care for your customers the way you would. We use a triage system to prioritize inquiries, making sure no question goes unanswered and that critical calls are given immediate attention.

Data Entry

At Sunshine, we use the latest technology, data software and customer databases to make data entry fast and simple. We’ll handle your data entry needs so you can avoid the hassle and cost of hiring employees full-time.

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