Running a business is certainly a challenge, although it can be a greatly rewarding one if you do things right. Managing your daily operations will undoubtedly be a full time task. Of course you want your business telephone to be ringing off the hook, but if you are busy taking care of business and trying […]
Month: June 2016
Sunshine Communications Services earns coveted ATSI Award of Excellence
Outstanding Service Earns Award of Excellence Sunshine Communications Services, of Coral Gables, FL has been honored with the exclusive ATSI 2016 Award of Excellence for the 3rd consecutive year. This award is presented annually by the Association of TeleServices International (ATSI), the industry’s Trade Association for providers of telecommunications and call center services including telephone […]
The benefits of virtual answering services for small businesses
It’s not a myth…first impressions last! Customer care can make or break your business, especially if you are just starting out. As a small business owner, your company image should be a top priority. Your business needs to interact with customers in a courteous and professional way and while you can do this personally, sometimes […]
How 24 Hour Answering Services Benefit The HVAC Industry
What is your superpower? To maintain a safe and productive work environment, those in the HVAC industry need to be available at all times – kind of like superheroes. Temperatures at work are a health and safety issue. Captain Cold Over exposure to cold can limit the blood supply to the body’s extremities in order […]
Five Ways You Can Boost Your Customer Service With An Outsourced Answering Service
Number crunching Let’s do the math. The cost of customer acquisition often turns out to be higher than expected, and exceeds the ability to monetize those customers. Research show that 65% of a company’s business comes from existing customers, and it costs five times as much to attract a new customer than to keep an […]
