Does the following scenario sound familiar: you’ve invested a lot of time and effort creating the perfect product or mapping out a great service that would benefit many people. Slowly, but surely, interest in your products starts to increase and the number of inquiries on your website rises (as do the number of phone calls […]
Category: General
How to generate online leads for your realtor business
If you are a realtor, you know exactly how tough it is to find new leads. Historically, real estate agents would spend thousands of marketing dollars on posters and signage. Today, there are new, more efficient ways to reach your target audience. Here are a few ideas: Create an educational website about your area If […]
10 Questions to ask before hiring a business answering service company
If you want to hire a business answering service company, you need to make sure that your calls will be expertly handled. If you have a business phone and want to make use of an answering service company to take your after hour calls, it is best to do research about the best answering services […]
What is the difference between an answering service and a call center?
The difference between an answering service and a call center can easily be confused when not knowing which service belongs where. When taking calls on the behalf of another company, you can either be part of an answering service or a call center. The difference between them can be described as follows: Answering service An […]
Choosing a hospice answering service: benefits, questions to ask and more
End of life care presents its own set of unique challenges and needs. So it’s no surprise that choosing a hospice answering service can be a challenge of its own. Your patients and their loved ones deserve attentive, responsive care that they can rely on during one of the most difficult times of their lives. […]
What are the benefits of a 24 hour virtual live receptionist service for a plumbing company?
A plumbing company does not always have enough time to answer calls and will benefit from a 24 hour virtual receptionist service. Plumbers usually work within the field and cannot sit in an office space ever day to take calls as this will be bad for business. Here are a few benefits of hiring plumbing […]
Things to look for when evaluating a Doctors answering service
If you want to evaluate a doctor answering service, you will effectively gather valuable information about the quality of the services. You can then use this information to form an overall image of the company and if this company will fit your individual answering service needs. Here are a few things you should look for […]
5 Questions to ask when choosing a HIPAA Compliant Business Phone Service Provider
A HIPAA Compliant business phone service is a service that effectively protects sensitive data as should be done according to the law. The Health Insurance Portability and Accountability Act ensures that any company that deals with protected health information must ensure that all the correct data protecting procedures are followed such as making sure that […]
Hiring an answering service company? Ask these questions
Thinking of hiring an answering service company? Then there are a few specifics that you should get to the bottom of before you sign on the dotted line. Ask these questions before choosing an answering service company: When did your company start? While new start-ups aren’t technically ill-equipped to handle your calls, it’s better to […]
5 benefits of a live answering service for your law firm
A law firm answering service is the ideal solution for many practicing advocates, legal advisors, and attorneys. Here are the top five benefits of a live answering service for your firm: Be available 24/7 As a professional in the field of law, you will often be caught up in consultations and in court, which means […]
